"Thank you so much"

About: St James's University Hospital

My son was seen in Immunology after some serious allergic reactions. The admin staff were really lovely and helpful, even putting themselves out to get me a glass of water as it was such a hot day. The doctor clearly knew his subject area and after taking details was able to tell us with confidence what was causing the problem and commence a treatment plan. His manner inspired total confidence. We were even seen very early, which saved us hanging around. They couldn't have done more to help. I have previously had some very negative experiences in other hospitals and have to say that I would highly recommend this one.

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Responses

Response from St James's University Hospital

Dear Ms Watts Thank you for taking the time to post these compliments about Immunology at St James’s Hospital. We have passed on your comments to the staff concerned. Thank you once again for your positive feedback. It is much appreciated. Kind regards Lisa Senior Nurse Patient Experience

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