"Avoid this hospital at all costs!!"

About: Worthing Hospital

My husband was admitted to the Urology dept. Terrible communication from doctors/consultants, didn't bother to get back to him to discuss tests etc. Devastating diagnosis contained in discharge letter, but didn't bother to discuss this with him while he was in the hospital. Lymphedema nurse supposed to see him on the day of discharge but didn't turn up, no explanation offered. Absolutely pathetic!! I don't know how they get away with this behaviour.

Story from NHS Choices

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Response from Worthing Hospital

Thank you for taking the time to leave us your feedback, we are sorry to hear of your recent experience of our Urology services. The NHS Choices website is anonymous, and your details are not shared directly with the Trust. We would like the opportunity to discuss with you as soon as possible the issues that you have highlighted and would encourage you to contact the Trust directly so we can thoroughly investigate. You can do this by visiting our website www.westernsussexhospitals.nhs.uk/contacts/pals/, calling our PALS department on 01903 285032 Or emailing us at PALSWorthing@wsht.nhs.uk

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