"Effective Discharge Procedure"

About: Wythenshawe Hospital

Please can you lead the way in the NHS by altering your policy on discharge medication. I spent 4 hours today waiting on a ward with my 84yr old mother for her discharge medication which consisted of one tablet to be take twice a day for two days. This was medication widely available from pharmacies so why not just write a presciption i could have picked them up on my way home and the argument (given by staff)of paying for a presciption holds no water when compared to your parking fees and my travelling from Sheffield to pick her up to avoid using NHS overstretched transport services. This is a problem throughout the NHS every hospital appears to struggle with this, if a drug is specialised or not widely available then use the hospital pharmacy but for normal everyday prescription drugs have a ward script pad that a doctor can complete or at least give the patient the option of doing this as an alternative to such inefficiency.

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Response from Wythenshawe Hospital

Thank you for taking the time to post your comments on the NHS Choices Website. We are sorry to hear of yours and your mother’s experience. Your comments will be forwarded to the Pharmacy Manager. However, in order to investigate your concerns and reply to you personally we would encourage you to contact the Patient Experience Team on 0161 291 5600 or via email at pls@uhsm.nhs.uk Kind regards The Patient Experience Team

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