"Long wait, take a book!"

About: Altrincham General Hospital

Had to wait in a very tired and small waiting room for 1 hour 50mins today for an x-ray that only took 5 mins. Staff great but someone needs to organise things better.

Story from NHS Choices

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the NHS Choices and Patient Opinion websites. It was very kind of you to compliment the staff as it is good to receive positive feedback, which reflects their hard work and dedication.

We are very sorry to read that you had an unacceptable wait for a 5 minute x-ray in a room that was not fit for purpose. We can update you that the new Altrincham Hospital was opened in April 2015 and now offers modern, up to date facilities.

It is difficult to respond to all the posts in a comprehensive way often because of a lack of detailed information, therefore if you would like to discuss this with us in more detail, please contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk

The Patient Experience Team

Central Manchester University Hospitals, NHS Foundation Trust