"Excellent A&E treatment, my ..."

About: Cheltenham General Hospital

(as the patient),

What I liked

Excellent A&E treatment, my NOK was kept updated of my condition and cared for. I was quickly given a bed on coronary care . I had extensive tests before choosing be transferred for specialist treatment at John Radcliffe. All the medical staff took time to explain every procedure throughout my two week stay and make me comfortable. I was particularly impressed with the cleanliness.

What could be improved

Nothing springs to mind.

Anything else?

The Coronary care and Cardiac facilities here are excellent and it is clear the medical staff are passionate about patient care.

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Responses

Response from Cheltenham General Hospital

Thank you very much for your comments, they have been passed on to the staff and departments concerned and they appreciate that you have taken the time to write.

The Trust aspires to provide high quality care, which of course includes treating people as individuals and taking the time to explain their care.

Many thanks.

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