About: St Mark's Hospital (Harrow)

Attended today for a out patients appointment. No information given at reception regarding delays or any information on the board regarding delays. Waited 1hr 15mins without being told a thing. I approached staff who then informed me only one dr running clinic and more patients before me. If you cant get basics right you have no chance.

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Response from St Mark's Hospital

We were sorry to learn of the experiences described in your feedback. Your comments will be passed on to the relevant management teams so that they can take appropriate action.

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