"A and e specialist nurse practitioner"

About: Queen's Medical Centre

I was seen by the specialist nurse practitioner after sustaining an injury to my finger where I had chopped the top off my finger in a garden shredder. I was seen quickly and treated efficiently and was in and out of the hospital in 3 hours. Part of the reason for this is that I was offered the option of staying on a trolley which meant a long wait to see a doctor there were about 20 or more people lined up on trollies waiting to be seen before me. Or to transfer to a chair, which part of me thought I couldn't do as I thought I would pass out ( I had done this previously), in which case I could be seen almost immediately. I opted for the chair despite feeling dreadful for the chance of being treated more promptly. This worked out brilliantly for me, but did rely on me being able to make a very practical and logical decision, whilst in a lot of pain and going into shock - I was vomiting and shaking. As soon as my pain relief was effective I was able to cooperate much better with treatment and be discharged quickly with a plan for follow up. I was dispatched with pain relief and antibiotics before returning for surgery the next day. I liked being able to go home overnight rather than being kept in hospital. The nursing staff were fantastic, everyone I came into contact with I thank you. I did not see a doctor once and don't feel that I lacked because of it.

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Responses

Response from Queen's Medical Centre

Thank you for your kind words. While of course nobody wants to come to the Emergency Department (ED), we are glad that your experience of our service there was for the most part a good one and that you were able to be discharged quickly and with appropriate treatment. We wish you a speedy recovery from your injury and we will pass your compliments on to our colleagues in ED.

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