"Fast Track"

When I was found to have a tumour in the lung and another in the brain I was told that I had been placed on the fast track for treatment and that I would be treated in 62 days although clearly longer term treatment like chemo/radio might go beyond this. I have found that no-one in the City seems to know anything about 'fast track', and I am now on day 68, and the treatment has not started, although I go to Sheffield tomorrow for the gammaknife procedure on my brain lesion. After that my next appointment is on 19 June, some 84 days after I was told that I was being 'fast-tracked' My point is that either the hospital has such a scheme or it doesn't. Why tell a patient that he/she will be treated in a given time frame when the staff seem to know nothing about it. It raises false hopes.