"Ward 11"

About: Heartlands Hospital

My mother was admitted to this ward and I can say the staff on ward 11 are amazing. They saved my moms life. They gave brilliant care and treated her with dignity and care. I have met some bad staff in my time but everyone was wonderful on here and I am so grateful for everything they did for her. The staff should be so proud of the care they give.

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Responses

Response from Heartlands Hospital

Dear Anonymous, thank you very much for your feedback, I hope that all is well with you and your mum. I have passed on the information and feedback you have provided to the ward Matron of this area in order that she can let the staff know how you felt. Kind regards Margaret Mitchell Deputy Head of Patient Services

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