"Poor attitude within A.E when phoned about my..."

About: North Manchester General Hospital

Phoned their A.E,at 6.45 pm, 2/6/2014, to find out about my Father who had been admitted, The women ? who answered, was abrupt and rude, I know they have a lot on their plate, but that kind of response was uncalled for. That Hospital is not like it used to b, If you do not have a caring nature, people skills and you have an attitude, then you should not be working in the Medical Profession Score from 1 to 10, 0

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Responses

Response from North Manchester General Hospital

We are sorry to read your comment regarding the phone call you made to the Accident and Emergency department at North Manchester General Hospital. If you wish to discuss your concerns, please contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897. We will forward your comment to the department manager for her to address.