"Adolescent out patient appointment"

About: University College Hospital

My daughter attended an adolescent out patient appointment today , which was very good, was treated very well by all the staff and a lovely doctor. However disappointingly she had to attend the main building to have her blood test taken, long queue clearly not geared up to deal with younger people and is a shame given how well set up everything else was for adolescents . This was a scary experience for her .

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Response from University College Hospital

Thank you for taking the time to feed back to us. We are very sorry to hear about your daughter's recent experience of having a blood test at UCLH. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 0845 155 5000 ext 73042 so that we can investigate this matter further.

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