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"Hysterectomy opp"

About: Royal Cornwall Hospital (Treliske)

27th may I had a Hysterectomy I was admitted to tolgus ward. Day staff fab I had a lovely hca greet me before my opp and a lovely male sn to greet me post opp.....however night time staff were disgraceful moody rude Grumpy one sn Tried giving med that were nott written up for me. They shouted at a elderly lady for calling out for help and at 630 in the moring the staff thought it was excepable to shout up the ward looking for another memeber of staff luckerly the next lot if day staff were ok. House keeper thought its was ok to argue over how hot a drink was with a pt totally not acceptable. Over all I coulsnt wait to get out of there.having a 15 year nhs background myself I understand pressure short staff ect but a smile was always on our face.

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Responses

Response from Royal Cornwall Hospital (Treliske) 9 years ago
Royal Cornwall Hospital (Treliske)
Submitted on 03/06/2014 at 14:53
Published on nhs.uk on 05/06/2014 at 04:00


Thank you for taking the time to give us your feedback. We are sorry you were not happy with every aspect of your care and have passed your comments onto our matron for gynaecology services.

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