"A high standard of care"

About: Northwick Park Hospital

My mother has serious dementia and is very difficult, but the staff could not have been more patient and kind, and discussed different options and the risks with me fully. I was very impressed, as was my sister when she accompanied my mother on a previous occasion. The ward was beautifully clean, but this was not true of the visitors toilets outside the ward. There don't seem to be enough of these, and the two I went into were filthy.

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Responses

Response from Northwick Park Hospital

We were pleased to learn that you, your sister and your mother received such good care and attention . Your kind comments will be passed on to the staff in the areas concerned. Thank you for your feedback concerning the toilet facilities. I will also forward this to the appropriate staff for their information and action.

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