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"Excellent experience on ward 14"

About: Barnsley Hospital

I will in Leeds and have recently had a elective admission on ward 14 under the excellent care of the consultant and his dedicated team. I was very impressed with the high standards of care I was given throughout my 6 day stay; everyone was caring, friendly and eager to assist not only myself but others on the ward. I would like to highlight one nurse in particular, a staff nurse working nights despite how busy the ward was nothing was too much trouble and I would hope she will be informed how much I appreciated her care, attention and kindness. My only slight negative aspect of the experience was I was seen by the doctor at 0.800 on the day of discharge and did not receive my medications to take home until nearly 18.00 the medics were busy and not available to complete the discharge letter until mid afternoon; however the nursing staff were apologetic throughout. Thank you to everyone involved and I would highly recommended Barnsley Hospital.

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Responses

Response from Barnsley Hospital 9 years ago
Barnsley Hospital
Submitted on 22/05/2014 at 12:33
Published on nhs.uk on 26/05/2014 at 04:01


Dear Carol Thank you for taking the time to leave feedback. We are pleased to hear you found the standard of care to be of a high level, rest assured we will pass on your kind comments to all staff involved in your care. We are sorry to hear your discharge took longer than expected, we will also pass this on to the team so they can act on this feedback. Best wishes Barnsley Hospital Communications Team

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