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"Stay on Castle Ward"

About: Lings Bar Hospital

My mother has just had an eight week stay on Castle Ward following a broken leg and a three week stay at the QMC. The care she received whilst on the ward was exceptional. The staff are a completely committed team who cared for her with respect and humour. The hospital is in a lovely setting and the staff could not have done more to make her stay as pleasant as possible. She enjoyed the food and the planning of her rehabilitation home was professional and efficient ensuring that she was able to go home fully prepared and able to cope on her own. She is now back home and is still talking about the very fond memories of Lings Bar and the good friends she made of both staff and fellow patients. Had we paid thousands for the care it could not have been better. Thank you Lesley and Jean

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Responses

Response from Janet Crawford, Operational Services Manager, Lings Bar Hospital, Health Partnerships 9 years ago
Janet Crawford
Operational Services Manager, Lings Bar Hospital,
Health Partnerships
Submitted on 16/09/2014 at 16:02
Published on Care Opinion at 16:59


Dear Lesley and Jean

Thank you so much for providing such lovely comments regarding your mother's recent stay on Castle Ward. The ward team try to ensure that all patients under their care are treated with dignity and respect and that a stay in hospital is as positive an experience as it can be. It is good to know that the humour on the ward, hospital environment and meals also played a part in her successful recovery.

Thank you for taking the time to feed back to us, we really do appreciate it - I shall ensure that the teams see your comments.

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