"Well well. Bittersweet"

About: Kingston Hospital

I had a problem which wasnt solved by them. They promised me to have a surgery. First i went there, spent 6 hours at the emergency. A really nice surgent told me, he consulted with the team and i should go back in the morning and they would do a little operation. So i did what he said. I went back. I spent another 5 hours there and at the end they told me there is no surgery needed. I was in pain. Like for real. This whole procedure made me sad afterall. I could say the staff was nice but still, what can i do if they didnt treat me they way i was supposed to be? I visited another hospital and they solved my problem in 1,5 hours. No comment... I will never go back to Kingstone Hospital.

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Response from Kingston Hospital

Thank you for your comment. We are sorry your experience at the hospital was not satisfactory. If you would like us to investigate this further, could you possibly supply more information to our Patient Advice and Liaison team on 020 8934 3993 or email us on pals@kingstonhospital.nhs.uk

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