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Care Opinion

Was in and out in an hour

Posted By Maisie1234

"Was in and out in an hour"

About: Wexham Park Hospital / Trauma and orthopaedics

(as a parent/guardian),

Took my son when he broke his wrist and also to the Fracture Clinic a few days later. Was in and out in an hour each time. Thanks to Jo Anne in particular in A and E.

With the recent history of Wexham Park I was planning to bypass and go to the John Radcliffe but we had a good experience. I can see the hospital is really trying to improve. Well done! Also like the car park where you pay after you leave - not before where you have to guess how long an appointment will take.

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Responses

Response from Heatherwood and Wexham Park Hospitals NHS Foundation Trust 9 years ago
Heatherwood and Wexham Park Hospitals NHS Foundation Trust

Submitted on 22/09/2014 at 16:46
Published on Care Opinion on 23/09/2014 at 15:41

Dear Maisie1234

Thank you so much for taking the time to leave a review on your son's visit to Wexham Park A&E department. It is great to hear that your experience was a positive one and that you can see we are really trying to improve. I will pass your comments on to lead nurse Joanne Hawkes who will be delighted to share with the team.

I hope your son continues to recover well

Kind Regards

Claire Marshall

Associate Director of Patient Experience and Public Involvement

Response from Wexham Park Hospital 8 years ago
Wexham Park Hospital

Submitted on 05/05/2015 at 15:14
Published on nhs.uk on 07/05/2015 at 01:02

Thank you for taking the time to leave your feedback. I am pleased to hear that your son had a good experience and the changes are making a difference. I will pass your comments onto Jo and the team. I hope your son is recovering well Best Wishes Claire Marshall Head of Patient Involvement

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