"Mistreatment"

About: Southampton General Hospital

I was left in my own urine and excrement and staff ignored my pleas for help. They didn't care for me or wash me or anything. The only way I could get any proper treatment was to self discharge myself. Caused considerable distress to both me and my partner. When I left hospital I weighed eight and a half stone instead of eleven stone. Generally I wouldn't recommend my hospital to my worst enemy. Left lying on a mattress on the floor. I wasn't washed or anything. No contact or feedback from any of the doctors or consultants about my treatment or conditions.

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Responses

Response from Southampton General Hospital

We are very sorry to read your comments. The trust has 'essential care standards' and your experience does not meet those standards. Please contact Patient Support Services on 023 81206325 who will discuss your experience with you and agree how your concerns may be managed.

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