"Telephone Service."

About: Queen's Medical Centre

I have never visited the hospital but do you never answer your phone been on hold so long you have cut me off three times , and thats just switchboard .

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen's Medical Centre

Thank you for taking the time to comment. We are sorry to hear that you have had difficulties with contacting our hospital via the switchboard. We hope these issues have now been resolved, and we will pass your comments on to our colleagues in the telephony team. If you have any further difficulties, please email us at nuhcommunications@nuh.nhs.uk and we will try to assist you in any way we can.

  • {{helpful}} of {{total()}} people think this response is helpful