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staff are amazing!

Story from nhs.uk

"staff are amazing!"

About: Kettering General Hospital

I was referred to the treatment centre for a double mastectomy and nipple grafts. All the staff were amazing. They looked after me as good as my own mother. Even after discharged they were still on the end of the phone helping with any queries I had. I can not fault them at all. The hospital was clean and my room was comfy. Only downfall was that my room was way too hot. I would refer anyone to this hospital. The nurses definitely deserve my gratitude and thanks.

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Responses

Response from Kettering General Hospital 9 years ago
Kettering General Hospital

Submitted on 10/03/2015 at 14:19
Published on nhs.uk on 11/03/2015 at 00:01

Thank you for providing feedback about your good experience after the major surgery that you received. I am so pleased that you felt supported and cared for while you were staying with us and after you were discharged home. Your comments have been shared with the team. We find it so helpful to hear how our patients feel when they are with us as it helps us to improve our services. Thank you for the comment about the heat in your room, the temperature settings can be changed, we will make sure the system for checking the room temperatures is reviewed. Rachael Brown Lead Nurse

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