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"Majors resus and ccu"

About: Queen's Hospital (Romford)

I went into a&e on mon 8th sept am and the staff and speed at which I was seen was amazing( a head nurse I think) is an asset to your department calm friendly polite helpful and in amongst a very chaotic shift still made me feel I had one on one care, I had a terrible episode of A FIB never heard of it before and was assured many times I was fine and wouldn't die! I am a bit dramatic! I went up to ccu and spent the next 20 hours being cared for ( and made to laugh ) by the fantastic staff. My only gripe is a 3 month wait to see a cardiologist? I feel I have loads of questions no answers and a long wait to see if I'm happy with my meds etc, I also don't want to spend my life on these and would like to discuss other options too but have quite a long wait now! A thumbs up to queens amongst very bad press

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Responses

Response from Queen's Hospital 9 years ago
Queen's Hospital
Submitted on 18/09/2014 at 18:22
Published on nhs.uk on 19/09/2014 at 04:00


Thank you for leaving your comment on NHS Choices. I am pleased that you found our staff to be so reassuring and helpful, they do work very hard and I will take pleasure in passing that on to our staff. I am however concerned about the length of time to wait to see a cardiologist and understand it can be unsettling if you do not have answers to questions about your medication and potential other options. To be able to need to investigate this further, I need more information. Please contact me through our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk. Yours sincerely, Gary Etheridge Deputy Chief Nurse

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