"Pleased with care during admission to A&E and Ward 5"

About: North West Ambulance Service NHS Trust / Emergency ambulance Tameside General Hospital / Accident and emergency

(as the patient),

I was admitted to the resus room in A&E with a suspected stroke. The first responders were fantastic, including the 999 operator and ensured I got to hospital quickly.

A doctor and team were waiting for me. I received excellent care including a CT scan. I was then transferred to Ward 5 under the care of the stroke team. Sr Abrahams and her staff were fantastic. They were professional and caring. I felt completely confident in their care. I also received excellent care from the OT and physio. The CT was clear and my symptoms improved. I was diagnosed with a recurrence of hemiplegic migraine and referred back to the neurologist. I wish to thank all the staff involved for reassuring and caring for me at such a frightening and stressful time.

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Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust

Thank you for taking the time to write about your positive experience here at Tameside hospital.

I will ensure your comments are forwarded onto the relevant teams in A&E and Ward 5.

Thank you again

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at John.Goodenough@tgh.nhs.uk

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