"Long waiting and poor communication in A & E "
About: Wishaw General Hospital / Emergency department Wishaw General Hospital Emergency department ML2 0DP
Posted by SJP (as ),
I became unwell while at GP surgery. An ambulance took me straight to accident and emergency. On arrival my blood pressure, blood sugar and ECG was taken by a nurse. A lovely medical student spoke with me. When she finished interviewing me I asked if she knew what was happening regarding seeing a doctor she advised me I was to see a medical doctor.
Three hours passed and no sign of a doctor seeing me or a nurse to let me know what was happening regarding my care. I had enough and informed the nurse I was leaving. She said it shouldn't be too long as the doctor was seeing other patients in the ward. I was exhausted having left home many hours before to visit my GP.
I left A and E without being seen. Surely I should have been informed what was happening and if the doctor was particularly busy in A and E (or in a medical ward) further medical support should have been sought. I understand it is a very busy unit with patients with greater medical needs than myself but to sit for over 3 hours with no information offered is unsatisfactory.