"Review following recent op."

About: Trafford General Hospital

I have just had a operation under the care of mr Roy on ward 12. My care could not have been any better. The medical, nursing and support staff were all very friendly and keen to provide a very professional service. I chatted with a number of patients who had received a broad spectrum of treatment and all agreed they had received the same level of care. I have had cause in the past to complain about the service I received in an NHS hospital, which was an experience I did not enjoy. This recent experience has fully restored my faith in the NHS. Please do pass my comments to the appropriate staff, they should be very proud of the service they provide. Arthur Kerr.

Story from NHS Choices

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Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the NHS Choices and Patient Opinion websites regarding your care in the Orthopaedics department at Trafford General Hospital. It was very kind of you to write and compliment the staff, as it is good to receive positive feedback that reflects their hard work and dedication. We were happy to hear that you found all the staff to be friendly and professional. It is also reassuring to know that other patients on your ward shared the same experiences about the level of care they had received from our medical and nursing teams. I can assure you that we have passed on your thoughts to the staff involved. The Patient Experience Team Central Manchester University Hospitals, NHS Foundation Trust