"My non-happening appointment"

About: Devon Referral Support Services

(as the patient),

So far I have experienced 2 phone calls and a letter, but still no appointment date: What a terrible waste of public money.

I lived in Canada for many years: saw a consultant within 48 hours of my doctor contacting him. Shame on the NHS! !

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Response from Devon Referral Support Services

Dear ‘Freddymim5’,

I am very sorry that you have had such a disappointing experience while trying to book an appointment. I agree that after two phone calls and a letter, you would expect to have an appointment and I’m sorry that this hasn’t happened.

Without further details I’m afraid I am unable to offer an explanation but if you would like me to investigate further, please phone me on 01626 883702 between 8-4, Monday to Friday and I will be happy to look into the matter for you.

Best wishes,

Susan Pearce

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