About: Castle Hill Hospital

My father had a stomach bypass at castlehill on 12 july and is still having to beg for treatment because the consultant has bodged his operation and is refusing to take accountability for this. 4 days he was told he would be in hospital he has now spent 10 weeks in and out hospital having been admitted to our local hospital again last nite. He rang his consultants secretary to tell her he was bein sick again and not able to keep food or water down, this has been the problem from the start because the consultant his stapled his gullet too small, he was told an appointment had been made for 16th sept so when my father explained he hadnt eaten or drank anythin for 3 days already and that he couldnt wait another week she said the consultant wasnt prepaired to change his schedule and that my father obviously had an inability to listen and put the phone down on him! He then went to his local doctor who has admitted him straight to hospital. I am utterly disgusted that a consultant and his secretary think that its exceptable to allow another human being go without food and water and it not be a priority!! How dare she tell my father he has the inabiliy to listen when all hes doin is askin for help!! Hes 62 and a diabetic you wouldn't treat a dog in this manner!!!!! This consultant has destroyed my father mentally and physically and is taking no account for his actions!! Iam taking further action on this as it is completely inhumane to treat some1 in this way and will not be letting this go. I dont rate this hospital at all.

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Response from Castle Hill Hospital

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk . If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Hull and East Yorkshire Hospitals NHS Trust.

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