"Couldn't fault the treatment"

About: Cromer Hospital

Having sustained a cut to my head, and bleeding quite badly I called my surgery for advice. To be honest I felt fobbed off that " the nurses were all booked through till 6pm (it was around 4.30pm) and that I should go to the A&E at Cromer hospital as they deal with head injuries" luckily my wife was available to drive me there. From the moment I arrived at the Berstein Minor Injuries Unit I was registered and processed promptly and efficiently by all the staff on duty. I was fully briefed on what was happening throughout and very satisfied with the treatment and sound advice I was given. The team were a credit to the NHS and I couldn't fault the excellent treatment. Many thanks

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Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

The Minor Injuries team at Cromer Hospital will be delighted to received your feedback and we hope you are feeling better after your treatment.

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