"Cuckfield Ward Endoscopy Suite"

About: Princess Royal Hospital (Haywards Heath)

Admitted on the 09th September as a day case for endoscopic diagnosis. I was rather apprehensive of the procedures but was soon put at ease by the Sister who carried out my initial assessment.I was then introduced to the surgeon carrying out the procedures who spent time explaining exactly what was involved and listened to all my concerns.In the theatre both of the nurses could not have been more caring.The procedure was completed with absolutely no discomfort and afterwards both the Surgeon and the Sister took the time to cover all of their findings.A very busy unit so all the more impressive that I was treated as the only patient! My thanks to all involved.

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Response from Princess Royal Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our Patient Advice & liaison Service (PALS) at pals@bush.nhs.uk or on 01273 664973.

Kind regards

Patient Experience Team

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