"on the 8/9/14 i complained about the Phlebotomy..."
About: Gravesham Community Hospital Gravesham Community Hospital DA11 0DG
Posted by james daniels
on the 8/9/14, I complained about the Phlebotomy Unit had closed early due to the clock in the reception area been slow. I would like to thank them for a quick reply to my complaint and explaining why this happened. I therefore except the explanation you gave and except fully that I was indeed late as the unit was closed. I do hope that I did not give the female staff member a hard time and if I did please express my sorrow for this. And when I see her next time I will apologise to her. It was not her fault the clock is slow. On the number of occasions I have had to use this department. I have never had any problems and am always seen too very quickly