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Terrible

Story from nhs.uk

"Terrible"

About: Darlington Memorial Hospital

Actually caught several of the nurses having a gossip and mocking me and my case with other patients when I was on the ward. When I was first admitted to A&E after a seizure (causing three unstable fractures to my spine) I didn't feel right so I called out to the nurses many times, as did the patients near me, because the guard rails hadn't been put up on the bed - I was ignored. Next thing I new I was on the floor with a broken collar bone with 3 nurses telling me I'd had another seizure. I regret not suing.

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Responses

Response from Darlington Memorial Hospital 9 years ago
Darlington Memorial Hospital

Submitted on 10/09/2014 at 12:16
Published on nhs.uk on 11/09/2014 at 04:00

Thank you for providing feedback on your visit to our Trust on October 2012. I am very sorry to hear that you were unhappy with your experience on this occasion. f you feel it would be useful to discuss your experience please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk Alternatively, you can write to us at the following address: - Patient Experience Team Darlington Memorial Hospital Hollyhurst Road Darlington County Durham DL3 6HX If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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