"Delay in cardiology test results"

About: Heartlands Hospital / Cardiology

(as the patient),

I had an echo test on by two charming technician. There were no problems but as for results-that is another story. It took 10 days to reach my cardiologist and then a letter was sent by mail to my GP. Of course it never arrived so, a month later I am none the wiser.

This is really poor when I compare this to my twin brother's experience in Israel where the same test was done and results obtained on the same day!

So much for the NHS!

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Responses

Response from Heartlands Hospital

Dear Sir or Madam, Thank you for taking the time to post your comments regarding the delay in you being advised of your tests results. All feedback is used by our Patient Experience Team to identify themes and trends across the organisation to highlight areas of improvement as well as areas of excellence. Your comments have been forwarded to the Patient Experience Team. Please do not hesitate to contact the Patient Services Team on 0121 424 0808 if you have any further or unresolved issues following your tests. Best wishes Patient Services Team

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