"Going round in circles"

About: The Great Western Hospital

I have been going round in circles for months, have serious pain in my left kneecap. I have been referred to the specialist orthopedic department to be told that they cannot find what is causing the pain and instability. The left knee keeps locking and whilst visiting the physiotherapy department on my last referral, I was told that the pain was "all in my head". I do not recommend this hospital to anyone who has serious problems as you will be messed around. In the meantime the problem is worsening and starting to affect every aspect of my life.

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Response from The Great Western Hospital

Thank you for your comments. I'm really sorry that the service you received wasn't as it should have been. If you'd like to discuss any concerns, then please do get in touch with our Customer Service Team on 01793 604031, or customer.service@gwh.nhs.uk and we'll do all we can to help.

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