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overall good service but bit disappoiment after...

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"overall good service but bit disappoiment after..."

About: Leicester Royal Infirmary

i been there as my tummy was paining badly.as i aint register to gp so they took bit longer to take me in.i spent there for about 3 days.first two day passed really good as ward supervisor and nurse did a good job .they all were looking after me properly but after that means after my surgery they were trying to send me home asap.nurse change their behaviour n tone of talking.it was very first time i been in hospital for overnight .and that was my 1st surgery so i was bit scared and weak and culdnt walk properly bt dr was tryin to force me to go home.

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Responses

Response from Leicester Royal Infirmary 9 years ago
Leicester Royal Infirmary

Submitted on 08/09/2014 at 12:00
Published on nhs.uk on 09/09/2014 at 04:00

Dear Salman, Thank you for sharing your comments and experience with us. We are glad to hear that your procedure went well and that overall, you felt the care you received was very good. We are very sorry if you feel the same level of care and compassion was not given post-surgery and would like to reassure you we will only discharge patients who are well enough to go home. We would not make you leave the hospital for any reason if you still required further hospital care. If you would like to discuss your concerns further, please feel free to contact our one of our Patient Information and Liaison Service (PILS) advisors on 08081 788 337 or online at https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/contact-form/ Best wishes for your recovery, Communications Team Leicester's Hospitals

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