"These comments do not appear in ..."
About: The Queen Elizabeth Hospital (King's Lynn) The Queen Elizabeth Hospital (King's Lynn) King's Lynn PE30 4ET
What could be improved? These comments do not appear in chronological order according to when the patient was treated. Consequently if someone has a burning grudge it could take them many months to post a comment (eg some of the comments on this site were posted many months after treatment was given). This makes it almost impossible to track-back to find out which staff were involved, to question them and to make improvements - or even to check if the comments are factual rather than malicious. It encourages the grumblers and not the satisfied majority.