"Excellent level of care and staffing"

About: William Harvey Hospital

I went into the William Harvey Singleton midwife run unit when I went into labour on 1st September 2014. I arrived at 1am after calling ahead. The mid wife's on the phone were supportive and helpful. On arrival a midwife met me at the door and took me straight to a private room. Although I went home again, I was well looked after and my mind put at ease. I called again and retuned later that morning (9ish) again where I was greeted at the door by a lovely midwife and taken to my own private room. I was admitted and given things to help with pain relief and management. At all times I was treated with dignity and respect. The unit was well staffed, clean and calm. All of the midwives who cared for me were brilliant and I couldn't have asked for anymore from any of them. Having my daughter was a wonderful experience and one I will never forget. Thank you to all at the singleton unit!!

Story from NHS Choices

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you so much for proving us with such encouraging feedback and glad we were able to look after you well during a very important time for you. I will make sure that staff at the singleton unit see your comments. Hope you are enjoying your daughter, and perhaps we will see you back sometime in the future.

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