As it was my first ever visit to an A & E department, and I am 72 years of age, as you can imagine I was very nervous. My first impression was that the reception lady was a little bit offhand which didn't help my nerves but after that I was very impressed with the attention and help I received . Everyone was pleasant and efficient which was very reassuring as I was very scared. I felt so much better that I had gone there and I got an appointment for the very next day. I have now been to that appointment at the Eye Clinic and I am still very impressed by the welcoming and happy atmosphere at the Hospital. Everyone who helped me had a smile on their face, which turned a visit I was dreading into a confident feeling that they would do all they could to make me feel better. Thank you all very much.
"First visit to A & E ever"
About: Torbay Hospital Torbay Hospital Torquay TQ2 7AA
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