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"opthalmic unit"

About: Blackpool Victoria Hospital

I attended my usual appointment today and was not looking forward to the usual proding of my eyeballs however todays appointment was made to be a pleasure from start to finish the nursing staff were attentive friendly and very caring however a special thankyou should be passed on regarding the consultant, she was brilliant. I was dreading seeing the chap I had the last time as he seemed impatient with me blinking when my eyes were being prodded however the consultant today was fab and so cheerful too despite being very busy took the time to explain everything. Everyone in the waiting area commented on her lovely manner, she was infectious, in a good way lol. Please pass on my compliment to her and the lovely nursing staff

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Responses

Response from Paul Jebb, Assistant Director of Nursing (patient experience), Clinical Governance, Blackpool Teaching Hospitals NHS Foundation Trust 9 years ago
Paul Jebb
Assistant Director of Nursing (patient experience), Clinical Governance,
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 14/10/2014 at 12:56
Published on Care Opinion at 15:59


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Yvonne,

Thank you for taking the time to leave feedback on your recent visit to the Ophthalmic unit at Blackpool Victoria Hospital.

I am so pleased to hear that the Consultant and nursing staff treated you in such a caring manner. I will be sure to share your feedback with the teams involved in your care.

Best wishes for the future,

Paul Jebb

Assistant Director of Nursing (Patient Experience)

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