"Appointments & Telephone Service"

About: Scunthorpe General Hospital

I have been trying to speak to someone in the pain management clinic using the phone numbers as listed below, but having spent over 1 1/2 to 2 hour's on the various numbers being either number 2 or number 1 in the queue I have given up for the day. 01724 203410 01724 387710 01724 282282 I did manage to speak to someone yesterday at around 15:20 (04/09/14) but was told that the appointments secretary had gone home for the day. This is why I was trying to call back today (05/09/14) I attended the pain clinic in February, I was put on a course of treatment which was to be reviewed within 6 month's and another appointment would be sent out to me to attend the clinic again within that period. I have not yet received an appointment. I realize the PM clinic is very busy which is why I have not chased it up before now. Looked on this website and found yet another phone number 01405720720, I did get an answer and after going through everything was put through at last to the person in appointments that I needed to speak to, after a few short rings..... an answer machine spoke to me quoting the hours of work being 9 to 5 and to leave a message. Message left but no hopeful of a reply so will try again next week etc.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Scunthorpe General Hospital

I'm really sorry to hear this. Please can you call the general manager's secretary on 01472 874111 ext 2468 and she will endeavour to help you. Kind regards, Sarah Mainprize

  • {{helpful}} of {{total()}} people think this response is helpful