"My son was treated fro a dislocated ..."

About: Addenbrooke's Hospital

(as the patient),

What I liked

My son was treated fro a dislocated thumb in A&E. He was treated within about 2 minutes of arriving; the specialised children's unit was fantastic; the staff were fantastic at relating to children and parents alike. They mimimised his distress, treating his pain within a couple of minutes, and carefully explaining everything that was happening to him. They were equally careful to explain everything to me, making sure that I knew what to expect and therefore minimising my distress; and involving me in decisions along the way.

What could be improved


Anything else?

Thank you!

Story from NHS Choices

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Response from Addenbrooke's Hospital

Thank you for taking the time to post your comments. We are pleased the care your son received met with your satisfaction. We will be sure to share your comments with the staff in our Emergency Assessment Unit.

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