"Outpatients appointment could have been better"

About: Hinchingbrooke Hospital

I recently had to visit the eye clinic my appointment was split into two visits! when all the test could be done in one visit, which has happened previously. Reason given a doctor was not available! Consequently I had to take two separate half days off work. The hospital says it has a issue with patients not showing for appointments, perhaps they should consider the patient when filling appointment slots. I feel some sort of consideration should be given for working patients when arranging appointments.

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Responses

Response from Hinchingbrooke Hospital

Many thanks for providing feedback on your recent experience of using the Eye Clinic at Hinchingbrooke Health Care NHS Trust. We will pass your comments on to the Department. Should you require any further assisatnce, please do not hesitate to contact a member of our Patient Advice and Liaison Services Team on 01480 428964 or by email: hch-tr.pals@nhs.net.

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