"Euro sepsis"

About: Queen's Hospital, Burton Upon Trent

Doctor in emergency department lost blood cultures and did not put on system, as Dr came to ward 4 next day and said no cultures taken as they were not on the system 12.30pm cultures and blood gas were taken, Dr denied taking them...Paramedics scored me 4/5 for sepsis so why did you lie when i confronted you about cultures taken..I did speak to the outreach nurses..01/08/2014..

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Responses

Response from Queen's Hospital, Burton Upon Trent

Dear Mr Phipps I am sorry to learn of your recent patient experience at Queen’s Hospital, Burton. It would be really helpful if you would contact the Patient Advice and Liaison Service (PALS office) on 01283 593110, so we can investigate this disappointing experience further. We are available between the hours of 9.00am – 4.30pm, Monday - Friday.