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cancelled operation due to lack of bed

Story from nhs.uk

"cancelled operation due to lack of bed"

About: Queen Elizabeth Hospital (Gateshead)

after waiting months for a operation finally the day arrived after arriving at the surgery centre admiitted gowned up seen the consultant then the manager arrived i was told we dont have a bed for you go home all this after having to get my wedding ring cut off wife taking time off and my op time changed already it seems like somebody cannot do there job and i will be making a complaint

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Responses

Response from Queen Elizabeth Hospital 9 years ago
Queen Elizabeth Hospital

Submitted on 09/09/2014 at 10:46
Published on nhs.uk on 10/09/2014 at 04:01

We're so sorry to hear that your planned stay at the hospital was cancelled, and apologise that you had to go through this. Please do contact our PALS (Patient Advice and Liaison Service) team on 0800 953 0667 or pals@ghnt.nhs.uk so that we can look into what went wrong.

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