"Bad experience on Elective Unit"
About: Tameside General Hospital / Trauma and orthopaedics Tameside General Hospital Trauma and orthopaedics OL6 9RW
Posted by Protocol (as ),
Had TKR a few weeks ago at Tameside Hospital. It was a total nightmare. No complaints about Surgeon - he was excellent and my operation seems to be a success which is more than I can say about the care and dignity on the Elective Unit. It just didn't happen for me I'm afraid. My physical scars are healing but my mental scars are not. The spinal injection failed on me so I had to have a general anaesthetic so I didn't get back on the ward until 6pm. 30mins later my visitors arrived to find I had wet the bed. The nurse changed me because my daughter asked her to. That evening I was buzzing the nurse constantly because I was wetting the bed. Although the spinal hadn't worked for the knee op, I was still numb to the top of my legs so I was unable to control my bladder.
Next day was the start of my nightmare. I had the staff nurse shouting at me for not telling her I was in pain when the reason I was in pain was down to apparent medical error. So I was prescribed morphine every 2hrs but the nurses refused to wake me when the medicine was due so I had to set my phone alarm instead. I was due a dose of morphine at 5pm. I buzzed at 5pm and 5.15pm to be told by two auxiliaries each time that she (presumably the nurse) was on her round. It was 6.30pm when I eventually got my morphine and all that time I had been in agony. I felt like it was intentional to keep me waiting. This apparent bullying and humiliation went on for about 4 days. It was as though I had been sent to Coventry.
I can't forget what happened to me. I had no staff nurse or Ward Sister showing me any care at any time of my stay. Dignity just doesn't seem to exist on that ward and i think it's a farce that the unit displays a Dignity in Care award. It's disgraceful and serious malpractice in my opinion There were a couple of members of staff that were very good, especially Vicky. The others I met need to take a leaf out of her book and if not, be retrained or more aptly dismissed due to lack of care and dignity. I have posted reviews on TGH websites but have not received a response from the Trust so I have resolved to take this further to protect other unfortunate patients who may be vulnerable on that unit.