"Nurse laughed at me in Hairmyres A&E"
About: Hairmyres Hospital / Emergency department Hairmyres Hospital Emergency department G75 8RG
Posted by Tess2806 (as ),
I have complex congenital heart disease and a pacemaker. I attend the Scottish Adult Congenital Cardiac Service at the Jubilee and Hairmyres for my pacemaker checks, a consultant cardiologist at Hairmyres receives copies of my clinic letter.
Last week for the first time in my 47 years I had to attend A&E with my heart. Whilst I was on my way to A&E my husband consulted my specialist team at the Jubilee. The clinical nurse specialist informed my husband that I needed to be assessed by a cardiologist and I needed to have my pacemaker interrogated.
I informed the triage nurse of this. Unfortunately she laughed.
I find it hard to express how this made me feel. I rely on my local hospital to keep me safe. Laughing at a patient is completely unacceptable.