"The nurse was incredibly helpful, professional, friendly and welcoming"

About: Bromley Healthcare

(as the patient),

I was new to the area and had to see the nurse at Beckenham Beacon. I also had another appointment to attend after the nurse and didn't want to be late.

When I explained this to the staff the nurse saw me straight away. The nurse, Ruth, was incredibly helpful, professional, friendly and welcoming. She took time to see me quickly but was very thorough and professional. She seems like a wonderful nurse and I look forward to seeing her again in the future.

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Responses

Response from Amanda Mayo, Head of Integrated Care - Bromley ICN, Operations Directorate, Bromley Healthcare

picture of Amanda Mayo

I am really pleased that you were able to access healthcare services promptly as becoming unwell just as you have moved to a new area can cause problems. I hope that you are now feeling better!

It is lovely for our hardworking staff to receive such good feedback and I will make sure that she sees your comments!

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