"The care and understanding has been excellent"

About: Nottinghamshire Healthcare NHS Foundation Trust / Mental Health Services for Older People – Community (County)

(as a staff member posting for a patient/service user),

We could not improve upon the service given by the Memory Assessment Service at the Ashfield Community Hospital. We were apprehensive at first but put at our ease and felt comfortable. The care and understnading has been excellent. We were not rushed and able to say everthing we need to.

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Response from Lynn Bennett, Memory Assessment Service Lead / Team Leader, Mansfield & Ashfield Community Mental Health Team, Nottinghamshire healthcare NHS Trust

Thank you for your kind comments. We are pleased that your experience with the Memory Assessment Service was a good one and hope that this well help to reassure others who may be attending. We do our best to provide a comfortable environment and the time needed for people to say what they need to.

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