"Awful gastroscopy experience at Tameside General Hospital"

I recently attended Tameside General hospital for gastroscopy procedure (I have had x 2 done previously). I feel upset that I felt unwelcome and an unfriendly atmosphere in the endoscopy room. The nurse in attendance sprayed my throat from the end of the bed and I could feel only half of my throat was anaesthetised. I was asked questions by the Dr whilst lying down and confused about the procedure and half of my tongue dead-end! I was retching a lot at first and my nose soon got blocked and I couldn't breathe through my nose, I didn't know that the tube in my mouth was so that I could breathe through my mouth. I got very panicky and was trying to ask the staff to wait a moment but was held still and kept being told to relax. I made a lot of retching sounds and felt very embarrassed and when the scope was removed I was left lying on a wet pillow and my face full of stomach liquids & saliva.

The staff just walked out of the room & I had to ask the nurse who had her back to me for a tissue which seemed to be somewhat of an interruption to her record keeping. No-one asked if I was ok or if I needed anything until I was in recovery bay. I have never reacted like that before but I really did panic as I couldn't breathe! & I was so embarrassed at the time. I felt I was the talk of the unit and I am sure most other patients must have heard the commotion! I most definitely will never ever have this procedure done again even if my life depends on it. I remain traumatised by it and wake up sometimes in a panic about it.