"GUM. Good experience"

About: Countess Of Chester Hospital

Good experience overall, although there is are no 'instant results' like other hospital trusts have and you have to take a lot of the tests yourself, which seems unnecessarily difficult.

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Response from Countess Of Chester Hospital

Dear Sir/Madam, Thank you for your feedback. We appreciate the time you have taken to provide us with your comments. Please be assured that your kind words will be shared with the relevant staff. With regards your comments about 'instant results', please feel free to contact the PALs Department on Freephone 0800 195 1241 and select option 2 or email cochpals@nhs.net to give us more information about your experience. This will also give us the opportunity to explain in more detail the way the clinical pathway operates in this service. Thank you again. The Patient Experience Team

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