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key hole surgery

Story from nhs.uk

"key hole surgery"

About: Russells Hall Hospital

Once the two departments interacted and communicated the care got better think this was due to consultants and drs being in surgery to be fair. The staff on b5 were brilliant. The sympathy, care etc was amazing. The night and day shift handed over to each other and read my notes and introduced themselves. They are lovely. The nurses were caring. Thank you.

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Responses

Response from Russells Hall Hospital 9 years ago
Russells Hall Hospital

Submitted on 10/09/2014 at 16:17
Published on nhs.uk on 11/09/2014 at 04:00

Thank you for your lovely comments about ward B5. We are pleased to hear that your care on B5 was brilliant. As you rightly say, communication is key to good patient care and it is very rewarding to know that you were well looked after and felt confident in the care you received. Thank you again for taking the time to leave feedback, your comments have been forwarded to ward B5.

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