This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Took forever"

About: Peterborough City Hospital

Between the remarks of "you'l have to come back, that machine is operated by someone on holiday" to "I cant find your records" etc, I went private, had 18 months of dozens of scans, two operations and was discharged before PB NHS did their 8th scan and discharged me because OE had fixed the problem. People will go blind with delays like this.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Annette Parker, Care Quality Strategic Support Manager, Care Quality, Peterborough and Stamford Hospitals NHS Foundation Trust 9 years ago
Annette Parker
Care Quality Strategic Support Manager, Care Quality,
Peterborough and Stamford Hospitals NHS Foundation Trust
Submitted on 05/09/2014 at 13:53
Published on Care Opinion on 07/09/2014 at 21:46


The Trust do take issues like this seriously but without knowing the details I am unable to make a full reponse. If you would like to email me at Annette.Parker@pbh-tr.nhs.uk then I may be able to respond and the Trust has an opportunity to learn from the situation.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k